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Privacy Policy

AGS Rocks Privacy Notice

Our contact details

Name: Anna Grace Bell

E-mail: [email protected]


What type of information we hold

We currently collect and process the following information:

Personal identifiers and contacts and characteristics:

  • Name
  • Postal address
  • Email address
  • Phone number
  • Date of birth
  • Payment information
  • Social media accounts


How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Website online payment forms when making orders
  • Mailchimp newsletter sign up electronic form
  • Facebook
  • Instagram

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Etsy
  • Stripe
  • PayPal


Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Anna Grace Bell [email protected]

(b) We have a contractual obligation to complete orders and purchases.

(c) We have a legal obligation.

What we do with the information we have

We use the information that you have given us in order to complete orders, post products, receive payments, send marketing and promotional material, discuss custom made pieces of art.

We may share this information with third parties if the law requires us to do so.


How we store your information

Your information is securely stored BigCartel website, Mailchimp CRM, password protected computer and phone.

We keep order information for 7 years or until consent is withdrawn. We will then dispose your information by deleting correspondence in emails and social media messages, deleting records in the CRM and deleting any payment details.


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected], 07572524274 and 1 Beeches Road, Sutton, London, SM3 9NA if you wish to make a request.